Passengers’ Choice Awards (APEX Passenger Choice Awards) has declared Emirates one of the first airlines to be recognised as a World Class Airline, which is the most prestigious of the APEX Passenger Choice Awards. APEX also reaffirmed Emirates as a Five Star Airline, and the airline won its fourth APEX Passenger Choice Award® for Best Entertainment at the industry’s largest in-person event of the year.
It is the first award of its kind to take into account not only an airline’s services and products, but also its health and safety and sustainability efforts, reflecting the expectations of today’s customers and key focus areas for the airline industry. The award was developed in collaboration with the Yates and Partners consultancy firm.
The “World Class Airline” award, like all APEX awards, was based on ratings from more than a million flying passengers.
“This is an honour dear to my heart, as it celebrates the extraordinary achievement of our worldwide Emirates team in attaining the new pinnacle of APEX World Class,” said Sir Tim Clark, President of Emirates Airline. All of this success can be traced back to Emirates employees’ dedication to ensuring safe flights, supporting sustainability programmes, and providing the best levels of customer care., I am convinced that the World Class paragon will play a key role in our industry. We at Emirates are honoured to be the first airline in the world to be designated an APEX World Class carrier.